Product Warranty Guide


Descriptions: 


“Purchase Period” refers to the date of the product purchased falls under any model category specified.


“Warranty” refers to the limited product warranty provided by Universe Gaming Logic.


“Installation” refers to installation service to our customer, charges will apply for extra service and base on the exceeding mileage radius during the visit.


“Upgrade” refers to payment for warranty period extension which is available from Universe Gaming Logic. For inquiries or payment details, please call at (+60)19-4471310 or via email us at uglgamingstore@gmail.com

Category

Product Model

Warranty (months)

Installation

Upgrade Warranty Options

Gaming Furniture

Gaming Standing Desk

UGL Athena Standing Desk

24

Yes

Yes

Gaming Chair

Hercules Gaming Chair

24

Yes

-

Gaming Desk

T Series T-110

24

Yes

-

Gaming Desk

T Series T-140

24

Yes

-

Accessories

Desk Organizer

UGL RGB Monitor Stand

3

-

-

Desk Organizer

UGL Headset Stand

3

-

-

Desk Organizer

UGL Monitor Stand

3

-

-

Desk Organizer

UGL Monitor Arm

24

-

-

Room Improvement Accessories

UGL Anti-Scratching Floor Mat

-

-

-

Room Improvement Accessories

UGL Corner Standing Light

12

-

-

Room Improvement Accessories

UGL Ares Rhythm Light

3

-

-

 

 

Conditions

  1. Installation services upon request will be chargeable and shall be borne by end-user
  2.  For other models not listed above, kindly contact Universe Gaming Logic at
    (+60) 194471310  for more information
  3. The Limited Warranty is valid only in Malaysia to the original purchase and is not assignable or transferable.
  4. Unless otherwise specified, the Limited Warranty is only valid upon completion of the online registration of Limited Warranty for certain Product.
  5. The Limited Warranty must be registered online (kindly scan the QR code provided on the Thank You/Warranty Card) within 7 days from the date of purchase.
  6. The Warranty Period ranges between 3 to 36 months (subject to each of the Product’s entitlement and revision by Universe Gaming Logic from time to time without any further notice.) 
  7. Please retain your purchase receipt for verification purposes.